We will endeavour to do our best to send your balloon lights on the same day that we receive the order. We guarantee dispatch within 2-3 working days. We send all our lights via Royal Mail or Parcel Force depending on the weight of the package. We offer three different services for delivery and will deliver to anywhere in the world. All quoted delivery costs are for the total order so it does not matter how many you order, you will only pay the quoted amount. Please allow up to 28 days for your delivery.
Privacy & Security
Payments at Unlimited Balloon Lights are taken via Paypal and you will be transferred to a secure server belonging to Paypal to provide you with a safge transaction. However, if you are uncertain about online payment, feel free to print out your shopping cart contents and you can send a cheque or postal order to Bitz n Peesiz, 13 South View, Canterbury, Kent, CT3 4HE.
Returns & Replacements
"Bitz n Peesiz" accepts no responsibility for loss or damage of goods during transit, although the parcel is covered with insurance through Royal Mail. Each order despatched is carefully packed. In the unfortunate event that any damages occur during transit, please notify us immediately either by email or telephone and also in writing within 7 days. We also advise that you select the recorded delivery option as we are able to trace parcels sent via this option.
Ordering
Ordering is simple at Unlimited Balloon Lights. You can select the colour by clicking on the navigation bar at the top of the screen or selecting the colour on the left side bar. When you find a product you would like to order, enter the quantity you would like and then click 'add to cart'. You can continue shopping until you are ready to pay. You can make any amendments to your order at any time by clicking on 'My Cart' at the top of the screen. You do not have to register to purchase from our site but if you do register, you will receive an email with a coupon code enabling you to receive a further discount on your next order.
Pricing & Promotions
We reserve the right ot change our promotions without notice. The price that is quoted at the checkout phase is the price you pay. Our base rate is GBP and to view further currencies, you can select the currency at the top right of the screen. The currencies are based on the current exchange rate provided by 'Webservicex' .
Viewing Orders
By registering with us you can use your login and password to review the status of your order. If you have any queries regarding your order once you have placed it, please contact us and we will contact you within 24 hours.
Updating Account Information
If you have registered with us, an account would be created and you have access to your account details. Here you can update your address and contact details.
